The Mercedes-Benz A-Class First (W168) Generation was a compact car manufactured from 1997-2004. This hatchback was introduced to the public at the Frankfurt Motor Show. While German import admirers were enthusiastic about the car’s innovative look paired with its classic Mercedes driving experience, this make and model, like any new automobile, eventually demonstrated a few common problems.
Suspension and Ride Comfort: Many owners complained about a stiff and uncomfortable ride, especially over rough roads. Some experienced excessive noise and vibrations from the suspension.
Transmission Problems: Some A-Class owners reported issues with the automatic transmission, including rough shifting, slipping gears and occasional jerking movements. If you notice this with your 1st generation A-Class, take it to an experienced Mercedes-Benz repair shop for diagnosis.
Electrical Issues: Electrical glitches were reported, including issues with the central locking system, window regulators and dashboard instrument cluster failures. These problems could lead to malfunctions or complete failure of certain features. A trusted Mercedes-Benz technician can make the necessary repairs.
Cooling System Problems: Instances of coolant leaks, radiator failures and overheating were reported by a number of A-Class owners. These problems could result in engine damage if not addressed promptly by an expert Mercedes-Benz service center.
While some owners opt to begin with do-it-yourself repair attempts, your Benz is a luxury vehicle. For the safety of you, your passengers, and your W168, we recommend consulting a local Mercedes-Benz service shop. Their skilled mechanics will be well versed in the common problems, and the required repairs, of your make and model.
Search for a local, independent Mercedes-Benz repair shop with Mercedes-Benz mechanics that have dealer-level expertise at a fraction of the expense.